Terms & Conditions of Business

In these Terms: “Woodlands Biohack”, “we”, “us” and “our” mean Woodlands Biohack Limited trading as Woodlands Biohack; “Customer” or “you” means the business, organisation or sole trader placing an order or holding an account; “Products” means goods listed on the website or quoted to you; “Order” means your request to buy Products; “Contract” means the contract formed when we accept an Order; “Working Day” means Monday to Friday excluding bank and public holidays in England; “Fulfilment Partner” means an approved supplier or fulfilment partner who may dispatch Products on our behalf; and “Offer” means any discount code, first-order offer, promotional price, gift card, store credit, competition, referral or ambassador arrangement.

RESEARCH USE ONLY: Products are supplied for laboratory and research purposes only. Unless a particular product is expressly and lawfully described otherwise, they are not medicines, foods, food supplements, cosmetics or products for human or veterinary administration. We give no dosing, treatment, medical or diagnostic advice.

Woodlands Biohack ("Woodlands Biohack", "we", "us" or "our") is Woodlands Biohack Limited, a private limited company registered in England and Wales (company number 17490886) with its registered office at 1g Brighouse Road, Middlesbrough, England, TS2 1RT, supplying research products and compounds on a business-to-business wholesale basis.

• Trading name: Woodlands Biohack
• Company: Woodlands Biohack Limited — registered in England and Wales, company number 17490886
• Registered office: 1g Brighouse Road, Middlesbrough, England, TS2 1RT
• Email: admin@woodlandsbiohack.com
• Website: woodlandsbiohack.com

Woodlands Biohack is not currently registered for VAT. VAT is therefore not currently charged on orders. Should our VAT status change, applicable taxes will be charged in accordance with UK law.

Any reference to "Customer", "Buyer", "you" or "your" means the business, organisation, institution, laboratory, company, sole trader or other professional entity purchasing or attempting to purchase products from us.

2.1 Woodlands Biohack operates exclusively as a business-to-business ("B2B") wholesale supplier.

2.2 Products are not offered by us for purchase by consumers acting wholly or mainly outside their trade, business, craft or profession.

2.3 By placing an order, the Customer represents and warrants that:

• (a) it is acting wholly or mainly for purposes relating to its trade, business, craft, profession or professional research activities;
• (b) the person placing the order is authorised to act on behalf of that business;
• (c) all information supplied to Woodlands Biohack is accurate and complete;
• (d) the Customer possesses the appropriate knowledge, facilities and personnel required to receive, store and handle the products purchased;
• (e) the Customer will comply with applicable legislation and regulatory requirements.

2.4 We may request evidence of business status before accepting or fulfilling an order. This may include a business name, trading address, company registration details where applicable, VAT details where applicable, business website, professional email address, purchase documentation or other reasonable evidence.

2.5 We reserve the right to refuse, suspend or cancel an account or order where we reasonably believe the purchaser is acting as a consumer, has provided misleading information or does not satisfy our B2B requirements.

For In Vitro Use Only — Not for Human Use

3.1 Unless expressly stated otherwise in writing, products supplied by Woodlands Biohack are supplied as research materials only.

3.2 Products are not supplied by Woodlands Biohack as:

• licensed medicines;
• pharmaceutical treatments;
• veterinary medicines;
• food products;
• food supplements;
• cosmetics;
• medical devices;
• diagnostic products; or
• products intended to prevent, diagnose, treat or cure disease.

3.3 Nothing appearing on our website, packaging, literature, correspondence, social-media channels or other material constitutes medical advice, prescribing advice or an instruction to administer a product to a human or animal.

3.4 Product names may correspond with substances undergoing or previously subjected to scientific, pharmaceutical or clinical research. The existence of such research does not change the purpose for which our products are supplied.

3.5 References to scientific research, mechanisms of action, biological pathways, published studies or clinical trials are provided solely for informational and scientific context. They do not constitute a representation that products supplied by Woodlands Biohack are approved or licensed for the applications investigated in such research.

4.1 Products supplied by Woodlands Biohack must not be used contrary to applicable law.

4.2 Unless expressly supplied and legally authorised for another purpose, research products supplied by us are not intended or supplied for:

• (a) human consumption;
• (b) human injection;
• (c) administration to humans by any route;
• (d) veterinary administration;
• (e) self-medication;
• (f) diagnosis, treatment, prevention or cure of disease;
• (g) use as medicines;
• (h) incorporation into food or beverages;
• (i) use as dietary or food supplements;
• (j) unlawful clinical use; or
• (k) any purpose requiring regulatory authorisation where the necessary authorisation has not been obtained.

4.3 Customers purchasing products for resale are responsible for ensuring that their own marketing, distribution and onward supply comply with applicable law.

4.4 Customers must not represent that Woodlands Biohack has approved or authorised any research product for human or veterinary administration.

5.1 The Customer is independently responsible for determining whether a product is appropriate and lawful for its intended professional or research purpose.

5.2 Customers must conduct their own due diligence before purchasing or using any product.

5.3 The Customer is responsible for:

• understanding the characteristics of the material purchased;
• assessing potential hazards;
• ensuring appropriate storage;
• maintaining appropriate laboratory facilities;
• implementing suitable health and safety procedures;
• ensuring appropriately trained personnel handle products;
• complying with applicable legislation;
• obtaining licences or authorisations where required;
• complying with applicable transport, import and export requirements;
• determining what analytical verification is appropriate;
• maintaining appropriate records and traceability where required.

5.4 Customers must not rely solely upon information contained on the Woodlands Biohack website when making scientific, regulatory, legal, medical or commercial decisions.

5.5 Nothing supplied by Woodlands Biohack constitutes professional medical, pharmaceutical, regulatory or legal advice.

6.1 Customers purchasing materials for analytical, laboratory, manufacturing or professional research purposes are responsible for determining what testing and quality-control procedures are appropriate for their intended application.

6.2 Where identity, purity, concentration, composition, sterility, endotoxin level, microbiological status or another characteristic is critical to the Customer's intended application, the Customer should conduct or commission appropriate independent testing before relying upon the product for that application.

6.3 Unless expressly confirmed in writing for a particular batch, Customers must not assume that a product has been tested for every characteristic potentially relevant to their intended application.

6.4 Any specifications or analytical information supplied by Woodlands Biohack must be interpreted within the scope and limitations of the relevant analytical method and documentation.

6.5 The Customer remains responsible for determining whether additional independent verification is appropriate.

6.6 Nothing in this section excludes obligations or liabilities which cannot lawfully be excluded.

7.1 We take reasonable care when preparing product descriptions and information.

7.2 Scientific and technical information may develop over time and information may therefore be updated.

7.3 Product images are generally illustrative. Packaging, labels, vial appearance, cap colours or other non-material characteristics may vary between batches.

7.4 Such variations do not constitute a defect where the product otherwise materially corresponds with its contractual description.

7.5 Customers should check labels and order information immediately upon receipt.

7.6 Any apparent discrepancy should be reported promptly.

8.1 All products are subject to availability.

8.2 Display of a product on our website does not guarantee availability.

8.3 We may withdraw products, alter availability or temporarily suspend supply where reasonably necessary.

8.4 Unless the Customer chooses another option, the amount paid for an unavailable item will be refunded to the original payment method. Account credit is never substituted for a refund without the Customer's agreement.

8.5 Where we cannot supply an accepted order, we may, as appropriate:

• offer an alternative with the Customer's agreement;
• place the item on back order with agreement;
• issue account credit, but only if the Customer chooses credit instead of a refund; or
• refund the amount paid for the unavailable item.

9.1 Unless otherwise stated, prices are wholesale prices.

Research vials are sold only in full boxes of 10. Prices displayed for research vials are per full box, not per individual vial. Single vials are not offered for sale. Order quantities for research vials refer to boxes; pens and accessories follow the pack size stated on their product listings.

9.2 Woodlands Biohack is not currently VAT registered and VAT is therefore not currently added to our prices.

9.3 If Woodlands Biohack becomes VAT registered, VAT will be charged where required by law from the relevant effective date.

9.4 Prices may change at any time before an order is accepted.

9.5 Once an order has been accepted, the confirmed price will ordinarily apply except in the case of an obvious pricing or administrative error.

9.6 Delivery charges may apply unless an order qualifies for free delivery.

9.7 Promotional prices and discounts cannot be combined unless expressly stated.

10.1 There is no minimum order value.

10.2 UK delivery is FREE on orders of £100 or more. Orders under £100 carry a £3.95 delivery charge.

10.3 We reserve the right to change delivery charges for future orders. Changes will not retrospectively affect orders already accepted.

11.1 Discount codes apply according to the terms stated with the code when an order is placed.

11.2 Discounts cannot normally be applied retrospectively.

11.3 Offers, discount codes, first-order offers, gift cards, store credit, competitions, referral and ambassador arrangements are also governed by our Promotions, Gift Cards, Referrals & Ambassador Terms at woodlandsbiohack.com/promotions. Campaign-specific terms take priority over the general terms. A temporary code is valid only for its stated period and conditions.

11.4 Gift cards and store credit issued by Woodlands Biohack, where offered, can only be redeemed against eligible purchases from Woodlands Biohack, have no cash value unless expressly stated, and expire only where an expiry date is clearly stated and lawful.

11.5 We may cancel or withhold an Offer, or an Order that uses one, where there is an obvious error, abuse, fraud, or a breach of the Offer conditions.

12.1 Submission of an order constitutes an offer by the Customer to purchase the relevant products.

12.2 Submission does not itself constitute acceptance by Woodlands Biohack.

12.3 A contract is normally formed when we issue confirmation that the order has been accepted.

12.4 We reserve the right to decline an order before acceptance. Reasons may include:

• insufficient availability;
• pricing errors;
• suspected fraud;
• payment problems;
• regulatory concerns;
• inability to verify B2B status;
• suspected prohibited use;
• sanctions requirements;
• delivery restrictions; or
• circumstances outside our reasonable control.

13.1 Woodlands Biohack accepts online payments through Teya and Wallid. Manual bank transfers may also be arranged for approved business customers by prior agreement; where agreed, payment instructions are provided directly by our team, and orders are processed once payment has been received and confirmed. Manual bank transfers are not automatically available as a public checkout payment option.

13.1A Where a manual bank transfer has been agreed, orders are processed once payment has been received and confirmed. Payment links or approved business credit arrangements may also be used where expressly agreed by us.

13.2 Unless written credit terms have been approved, cleared payment must normally be received before dispatch.

13.3 Customers are responsible for ensuring payment information is correct.

13.4 We may undertake reasonable fraud-prevention or verification checks.

14.1 Customers should contact Woodlands Biohack promptly where they believe there is an issue with an order or payment.

14.2 Customers must not knowingly initiate a fraudulent or unjustified chargeback.

14.3 Where a payment dispute occurs, we may provide relevant information to payment providers, banks or card networks, including order information, communications, tracking information and proof of delivery.

14.4 Suspected fraudulent transactions may be reported to relevant financial institutions or authorities where appropriate.

15.1 Delivery and dispatch times displayed on our website are estimates unless expressly guaranteed in writing.

15.2 Woodlands Biohack aims to dispatch in-stock orders on the same working day where payment is received and confirmed before 2:00pm UK time, subject to operational and carrier availability. Orders confirmed after 2:00pm, at weekends or on bank holidays will normally be prepared for dispatch on the next working dispatch day. Dispatch takes place on Working Days (Monday to Friday, excluding bank holidays); there is no routine weekend dispatch.

15.3 Dispatch is not delivery. Orders containing unavailable stock, backordered products or items requiring special fulfilment arrangements may take longer and will be dispatched when available or as separately agreed. Orders may be fulfilled through our UK distribution arrangements or authorised fulfilment partners. Tracking information is provided where supported by the selected delivery service. Delivery estimates are not guaranteed and may be affected by carrier operations, customs processing or other circumstances outside our control.

15.4 Delivery may be affected by:

• courier delays;
• weekends;
• public holidays;
• adverse weather;
• transport disruption;
• regulatory checks;
• incorrect addresses;
• security checks;
• supply-chain disruption; or
• circumstances outside our reasonable control.

15.5 Customers must provide accurate delivery information.

16.1 Risk will pass in accordance with applicable law and the agreed delivery arrangements.

16.2 Customers should inspect packages promptly after delivery.

16.3 Where significant external damage is apparent, Customers should photograph the packaging where reasonably possible.

16.4 Packaging should be retained where a claim may need to be investigated.

17.1 To the extent permitted by law, ownership of products will not pass to the Customer until we have received payment in full for those products.

17.2 Risk and ownership may therefore pass at different times.

18.1 Customers must inspect orders as soon as reasonably practicable following delivery.

18.2 Please report damaged, incorrect or missing goods within 24 hours of receipt, in line with our Returns Policy. This reporting request does not remove or restrict any statutory rights, and reporting after 24 hours does not automatically forfeit any legal remedy.

18.3 Customers should provide:

• order number;
• product details;
• batch details where applicable;
• photographs where relevant;
• description of the issue; and
• information reasonably requested to investigate.

18.4 Products and packaging relevant to a claim should be retained while the matter is investigated.

19.1 Woodlands Biohack supplies business Customers rather than consumers. Consumer change-of-mind cancellation rights therefore do not automatically apply to B2B contracts.

19.2 Correctly supplied products cannot automatically be returned simply because a business Customer changes its mind.

19.3 Any discretionary return requires prior authorisation.

19.4 Where accepted, returned products must ordinarily be:

• unopened;
• unused;
• undamaged;
• appropriately stored;
• in original packaging; and
• suitable for resale.

19.5 Products may be excluded from discretionary returns where their integrity, storage history or chain of custody cannot reasonably be established after dispatch.

19.6 Nothing in this section removes statutory rights which cannot lawfully be excluded.

20.1 Approved refunds will normally be returned through the original payment method where practicable.

20.2 Account credit may instead be provided where agreed with the Customer.

20.3 Payment-provider processing times are outside our direct control.

21.1 Customers are responsible for appropriate storage and handling following delivery.

21.2 Products should be stored according to relevant product information and appropriate professional laboratory practices.

21.3 Subject to applicable law, Woodlands Biohack is not responsible for deterioration caused after delivery by circumstances attributable to the Customer, including:

• inappropriate temperature;
• excessive heat;
• inappropriate freezing;
• moisture;
• sunlight;
• contamination;
• improper handling;
• temperature cycling;
• inappropriate processing; or
• unsuitable equipment.

22.1 Unless expressly agreed otherwise, the Customer is responsible for processes performed after delivery. This includes:

• dilution;
• reconstitution;
• combination;
• formulation;
• repackaging;
• relabelling;
• analytical preparation; and
• other processing.

22.3 Modification or processing may materially alter product characteristics.

22.4 Customers are responsible for validating their own procedures.

23.1 Customers purchasing products for lawful resale are independently responsible for ensuring their sales, marketing, advertising, labelling and distribution comply with applicable law.

23.2 Customers must not make false or misleading representations concerning:

• Woodlands Biohack;
• regulatory approval;
• testing;
• specifications;
• efficacy;
• medical benefits; or
• intended use.

23.3 Purchasing from Woodlands Biohack does not automatically appoint a Customer as an authorised distributor, agent or representative.

24.1 Customers are responsible for identifying and complying with legislation applicable to their activities and jurisdiction.

24.2 Regulatory status may differ between jurisdictions and change over time.

24.3 Availability of a product on our website does not constitute confirmation that possession, import, export, resale or use is lawful in every jurisdiction or for every purpose.

24.4 We may refuse supply where we reasonably believe a transaction could breach applicable legislation or regulatory requirements.

25.1 International Customers are responsible for establishing whether products may lawfully be imported into their jurisdiction.

25.2 Customers are responsible for applicable:

• import licences;
• customs requirements;
• taxes;
• duties;
• permits; and
• regulatory approvals.

25.3 We may refuse international orders where significant legal or logistical uncertainty exists.

25.4 Woodlands Biohack will not knowingly falsify customs descriptions or customs values.

26.1 We will not knowingly supply a person or entity where doing so would breach applicable UK sanctions.

26.2 We may conduct reasonable compliance checks.

26.3 Orders may be suspended or cancelled where required for legal or sanctions compliance.

27.1 Website information is provided for commercial, scientific and informational purposes.

27.2 Although reasonable efforts are made to maintain accuracy, occasional typographical, technical or administrative errors may occur.

27.3 Obvious errors may be corrected.

27.4 Scientific information may be updated as knowledge develops.

27.5 Customers should independently verify information material to their professional activities.

28.1 Our website may refer to scientific studies, publications or clinical trials.

28.2 Such references concern the substances, preparations or research materials investigated by the relevant researchers.

28.3 They do not necessarily relate to a particular Woodlands Biohack product or batch.

28.4 Reference to a clinical trial does not imply that a Woodlands Biohack product was used in that trial.

28.5 Published findings do not guarantee future results or establish regulatory approval.

29.1 Woodlands Biohack does not provide medical diagnosis, prescribing or treatment services.

29.2 Website information and communications from Woodlands Biohack must not be interpreted as individual medical advice.

29.3 Scientific information is not a substitute for advice from an appropriately qualified healthcare professional where medical advice is required.

By purchasing from Woodlands Biohack, the Customer represents and warrants that:

• (a) it is purchasing in the course of business;
• (b) it has authority to enter into the contract;
• (c) its purchase is lawful;
• (d) products will be handled by suitably competent persons;
• (e) appropriate facilities and safety procedures will be maintained;
• (f) products will not knowingly be used unlawfully;
• (g) the regulatory status of products will not be misrepresented;
• (h) information supplied to Woodlands Biohack is accurate;
• (i) it understands the stated intended purpose of research products; and
• (j) it will independently determine suitability for its intended legitimate application.

31.1 Nothing in these Terms excludes or limits liability where doing so would be unlawful.

31.2 Nothing excludes or limits liability for:

• death or personal injury caused by negligence where liability cannot lawfully be excluded;
• fraud or fraudulent misrepresentation; or
• another liability which cannot legally be excluded or restricted.

31.3 Subject to the above and applicable law, Woodlands Biohack will not be liable for indirect or consequential losses which may lawfully be excluded. These may include indirect or consequential loss of:

• profits;
• revenue;
• anticipated savings;
• business;
• contracts;
• opportunities;
• goodwill;
• reputation;
• production; or
• research time.

31.4 Subject to applicable law and any statutory reasonableness requirement, our aggregate liability arising from a particular order will ordinarily be limited to the amount paid or payable to Woodlands Biohack for the products giving rise to the claim.

31.5 Nothing in these Terms attempts to exclude statutory obligations which cannot lawfully be excluded.

32.1 Products are supplied only for their stated lawful purpose.

32.2 Subject to applicable law, Woodlands Biohack will not be responsible for loss caused by Customer conduct including:

• deliberate misuse;
• unauthorised human administration;
• unauthorised veterinary administration;
• unlawful resale;
• improper storage;
• improper handling;
• incorrect laboratory processing;
• unauthorised modification; or
• use for a purpose expressly prohibited by these Terms.

32.3 Nothing in this provision excludes liability that cannot legally be excluded.

33.1 To the extent permitted by law, the Customer shall indemnify Woodlands Biohack against reasonable losses, liabilities, damages and costs arising directly from the Customer's:

• unlawful use;
• unlawful resale;
• fraudulent conduct; or
• material breach of these Terms.

33.2 This indemnity does not apply to the extent that loss is caused by Woodlands Biohack's negligence, breach or another legal responsibility that cannot properly be transferred.

34.1 Neither party will be responsible for failure or delay caused by circumstances beyond its reasonable control to the extent permitted by applicable law. Such circumstances may include:

• natural disasters;
• severe weather;
• fire;
• flooding;
• war;
• terrorism;
• civil disorder;
• government restrictions;
• epidemics or pandemics;
• transport disruption;
• courier disruption;
• utility failures;
• telecommunications failures;
• significant cyber incidents;
• supply-chain disruption;
• import restrictions; or
• regulatory intervention.

34.2 We will take reasonable steps to minimise disruption where practicable.

35.1 If information becomes available requiring withdrawal, recall or additional precautions concerning a product, we may contact affected Customers.

35.2 Customers agree to cooperate reasonably with legitimate recall or safety procedures.

35.3 Customers purchasing for onward supply are responsible for maintaining appropriate traceability records where legally required or appropriate for their operations.

36.1 Customers are responsible for protecting their account credentials.

36.2 Customers must notify us promptly if they reasonably believe an account has been compromised.

36.3 Orders placed using valid account credentials may be treated as authorised unless we have reason to believe otherwise.

37.1 We may suspend or terminate an account where reasonably necessary because of:

• suspected fraud;
• non-payment;
• abusive chargebacks;
• false information;
• suspected product misuse;
• regulatory concerns;
• attempted consumer purchasing;
• breach of these Terms;
• abusive behaviour;
• cybersecurity concerns; or
• legal requirements.

37.2 Suspension or termination does not affect rights or liabilities accrued beforehand.

38.1 Unless otherwise stated, proprietary Woodlands Biohack website content, including original:

• branding;
• logos;
• graphics;
• photography;
• written content;
• marketing materials;
• page layouts; and
• design elements

is owned by or licensed to Woodlands Biohack.

38.2 Such material must not be reproduced or commercially exploited without permission except where permitted by law.

38.3 Purchase of products does not transfer intellectual-property rights.

39.1 The Woodlands Biohack name, logo and associated branding must not be used in a way that falsely implies partnership, sponsorship, endorsement, agency or authorisation.

39.2 Customers must obtain permission before describing themselves as an "authorised Woodlands Biohack distributor", "official partner" or equivalent.

40.1 Our website may contain links to third-party websites or services.

40.2 Such links are provided for convenience or information and do not automatically constitute endorsement.

40.3 We are not responsible for third-party website content or availability.

41.1 Personal information will be processed in accordance with our Privacy Policy and applicable data-protection legislation.

41.2 Business contact information may be processed for purposes including:

• processing orders;
• managing accounts;
• fraud prevention;
• delivery;
• customer support;
• regulatory compliance;
• accounting; and
• legitimate business administration.

41.3 Customers should read our Privacy Policy alongside these Terms.

42.1 Our website may use cookies and similar technologies.

42.2 Further information will be provided through our Cookie Policy and cookie-consent mechanism where required.

43.1 Where either party receives genuinely confidential commercial information from the other, that information should not unnecessarily be disclosed to third parties.

43.2 This does not prevent disclosure:

• required by law;
• required by regulators;
• to professional advisers;
• to payment providers;
• to delivery providers;
• to insurers;
• to service providers requiring the information to perform contracted services; or
• where information is already lawfully public.

44.1 We may contact Customers using contact information supplied to us.

44.2 Customers are responsible for keeping their details accurate.

44.3 Transactional communications may include communications concerning:

• orders;
• payments;
• delivery;
• recalls;
• security;
• account administration; and
• regulatory matters.

45.1 Marketing communications will be sent only where permitted by applicable law.

45.2 Recipients may unsubscribe from electronic marketing using the method provided.

45.3 Operational communications concerning existing transactions or accounts are not necessarily marketing communications.

Customers wishing to raise a complaint should contact admin@woodlandsbiohack.com.

Please provide where relevant:

• business name;
• order number;
• affected product;
• description of the issue;
• photographs or supporting evidence; and
• requested resolution.

We will investigate legitimate complaints reasonably and in good faith.

Except where required by law or agreed in writing, a Customer must not withhold an undisputed amount solely because a separate dispute or claim exists.

48.1 Customers may not transfer contractual rights or obligations without prior written consent where consent is reasonably required.

48.2 Woodlands Biohack may transfer rights or obligations as part of a legitimate restructuring, sale or transfer of the business, subject to applicable law.

Woodlands Biohack may use third-party service providers for functions including:

• website hosting;
• payment processing;
• warehousing;
• order fulfilment;
• IT;
• professional services; and
• delivery.

The use of contractors does not remove responsibilities that remain with Woodlands Biohack under applicable law.

Nothing in these Terms creates a partnership, joint venture, employment relationship, franchise or agency relationship between Woodlands Biohack and a Customer. Neither party has authority to bind the other unless expressly agreed.

51.1 These Terms, together with accepted quotations, order confirmations and policies expressly incorporated into a transaction, constitute the agreement concerning that transaction.

51.2 Customers acknowledge that they have not relied upon representations outside the contract, subject to applicable law concerning fraud or fraudulent misrepresentation.

52.1 We may update these Terms periodically.

52.2 Updated Terms will normally apply to orders placed after the revised Terms become effective.

52.3 Material changes will not retrospectively alter existing contracts unless agreed or legally required.

Failure or delay in enforcing a contractual right does not automatically waive that right. A waiver concerning one breach does not necessarily constitute a waiver concerning another breach.

54.1 If any provision is found to be unlawful, invalid or unenforceable, it will, where legally possible, be modified to the minimum extent necessary to make it enforceable.

54.2 Where modification is impossible, that provision will be treated as deleted.

54.3 The remaining Terms will continue in effect.

Unless expressly stated otherwise, a person who is not party to a contract governed by these Terms has no right to enforce it under the Contracts (Rights of Third Parties) Act 1999.

Where contractual documents conflict, the following order will generally apply unless expressly agreed otherwise:

• individually negotiated written terms;
• accepted quotation;
• order confirmation;
• these Terms;
• general website information.

These Terms and contracts entered into under them are governed by the laws of England and Wales, unless applicable law requires otherwise.

Subject to mandatory legal requirements or an alternative dispute-resolution arrangement expressly agreed between the parties, the courts of England and Wales shall have jurisdiction over disputes arising from these Terms or contracts made under them.

• Woodlands Biohack Limited (company number 17490886)
• Registered office: 1g Brighouse Road, Middlesbrough, England, TS2 1RT
• United Kingdom
• Email: admin@woodlandsbiohack.com
• Website: woodlandsbiohack.com

By submitting an order, the Customer confirms:

• I am purchasing on behalf of a business or professional organisation and not as a consumer.
• I understand that products designated as research products are supplied for legitimate research purposes and are not supplied as medicines or for human or veterinary administration.
• I confirm that my organisation is responsible for determining the legal, regulatory, scientific and technical suitability of products for its intended application.
• I understand that where particular analytical characteristics are critical to my organisation's intended application, my organisation is responsible for determining what independent verification or testing is appropriate before use.
• I agree to comply with applicable laws and regulations relating to the purchase, possession, storage, handling, resale and use of products purchased from Woodlands Biohack.
• I have read and agree to the Woodlands Biohack Terms & Conditions.

B2B WHOLESALE SUPPLY ONLY

Woodlands Biohack supplies business and professional Customers.

Unless expressly stated otherwise, research compounds supplied by Woodlands Biohack are intended for legitimate laboratory and research purposes.

Products designated as research materials are not supplied as licensed medicines or products intended for human or veterinary administration.

Customers are responsible for maintaining appropriate professional procedures, complying with applicable legislation and determining whether additional independent analytical verification is required for their particular research application.

Nothing contained on the Woodlands Biohack website constitutes medical advice, prescribing advice or an instruction to administer a research compound to a person or animal.

By purchasing from Woodlands Biohack, the Customer confirms that it is acting in the course of business and accepts these Terms & Conditions.

62.1 An automatic order acknowledgement or payment confirmation email confirms that we have received your Order. It is not acceptance.

62.2 The Contract is formed only when we accept the Order, which happens when we confirm acceptance or dispatch the Products, whichever is earlier.

62.3 Before acceptance we may decline or cancel an Order, in whole or in part, for reasons including unavailability, pricing or description errors, failed or suspicious payment, failed verification, suspected misuse or legal restrictions. Any payment taken for a declined part of an Order will be refunded.

63.1 Orders may be fulfilled directly by an approved Fulfilment Partner, and may in future be fulfilled from stock we hold. We arrange the sale and remain responsible to you for the Contract and customer service, whether or not we physically handle each parcel.

63.2 We share with Fulfilment Partners only the order and delivery information needed to dispatch your Order, as described in our Privacy Policy.

63.3 Purchase orders and supplier records are kept as part of our procurement and accounting records.

64.1 Products may carry a batch, lot or other identifier. You must not remove, obscure or alter it, and you should quote it in any claim or query.

64.2 Product photographs and illustrations are for guidance. Packaging, labels, vial or cap colours and presentation may differ from images.

64.3 We may make minor changes to specifications, packaging or presentation that do not materially affect the Product supplied for research purposes.

64.4 You remain responsible for any independent identity, quality or suitability checks your research requires before use.

65.1 If you resell or supply Products onward, you must not relabel, repackage or describe them as tested, certified, approved or endorsed by Woodlands Biohack, or attribute any certificate, test result or claim to us, unless we have authorised it in writing.

65.2 You must not market Products for human or veterinary use, or with medical, dosing or treatment claims.

66.1 Reviews and other content you submit must be honest, lawful and not misleading. We may moderate or remove content.

66.2 We may operate social media, WhatsApp, Telegram or other community groups. Comments by members or other third parties are their own views and are not statements, endorsements or professional advice from Woodlands Biohack. You must not rely on them.

66.3 Information on our website, including scientific and third-party references, is general background only and is not advice.

67.1 Ambassador and referral arrangements are governed by our Promotions, Gift Cards, Referrals & Ambassador Terms and by the individual ambassador agreement or dashboard. The applicable commission rate is always the rate shown there.

67.2 Ambassadors are independent participants and are not our employees, agents or partners unless expressly appointed in writing.

68.1 If we notify you of a product withdrawal, recall or safety notice, you agree to stop using and supplying the affected Products, follow our reasonable instructions and pass the notice on to anyone you have supplied.

69.1 We may update these Terms for future Orders. The version in force when your Order is accepted applies to that Order. The version and date appear at the top of this page.

69.2 Provisions which by their nature should continue after the Contract ends, including those on liability, indemnity, intellectual property, confidentiality, data protection, research use and governing law, will survive.